Work we are proud of.

- timber wall
- bath
- walk-in shower

- copper tap
- stone basin

- herringbone
- oval mirror

- marble effect
- mosaic band

- wall-mounted taps
- stone basin

- brass taps
- oval mirror

- long vanity unit
- mirrored wall

- lit recess
- concealed valves

- warm veining
- lit grout lines

- mosaic wall
- stone basins

- round mirror
- timber vanity unit
- freestanding bath

- lit mirror
- double basin
- bath along the wall

- black framed glass screen
- brass tap
- natural stone

- black framed glass screen
- built-in bath
- wall-hung WC

- two oval mirrors
- brass taps
- vanity unit

- black recess
- towel radiator
- long trough basin
How it works with us.
And that is how it should work.

Take stock first. Then a clear price.
We come out before anything goes on paper. A quote without looking is a guess, and you are the one who pays for it.

Our own fitters no agency cover
The same people who have worked together for years. They know what the last stage left behind, because they were standing there.

One project lead from strip-out to handover
Who checks every stage before the next one goes on top of it.
This is what we can help with.

Bathroom renovation
From strip-out to handover. One settled team, one point of contact, and the planning and costs clear before we start.
- Strip-out and removal
- Assessing and repairing the substrate
- Pipework and electrics

Cloakroom renovation
The smallest room in the house, and the one where poor work shows up fastest and closest.
- Strip-out and removal
- Pipework and the soil connection
- Waterproofing and tiling

Sanitaryware and tiling
Supply it yourself or let it run through us. Either way it has to fit and work.
- Checking what you have chosen actually fits
- Tile setting out
- Fitting
Before and after.


Taken over after the work had stalled.
What we found
- Left half stripped, substrate exposed
- No record of what had already been done
What we did
- Mapped the existing situation, repaired the substrate
- Pipework and wiring pressure tested before anything closed up
- Falls measured, not guessed
- Waterproof layer with sealing tape in every corner


Cloakroom, from dated to plain.
What we found
- White tiles with a patterned border
- Old pan and basin
- Exposed pipework
What we did
- Large light-format tiles
- Wall-hung black pan, black basin
- Wall-mounted tap and recesses set into the tiling
A bathroom is made of many parts.
You only ever see one of them.
The grout does not stop water. The work underneath does.
Under the tiles is the work that decides whether your bathroom stays good-looking and watertight for years. Once it is all closed up, you cannot reach any of it.
Pick a part to see what goes wrong there.
Six moments where it goes wrong.
None of these choices is visible once the tiles are on.
Strip-out
01/13How we do itEverything out, back to bare substrate.How it gets done cheaperTiles over tiles. You will not see the difference.Assess
02/13How we do itLooking at what is there before you sign.How it gets done cheaperFinding it once the job is open. That is where extras come from.Repair
03/13How we do itLevelling to the right depth, with the right compound.How it gets done cheaperBurying the difference under extra adhesive.Pipework
04/13How we do itNew pipework and a pressure test before anything covers it.How it gets done cheaperLeaving the old in. No pressure test.Falls
05/13How we do itMeasured. One to two centimetres per metre, towards the waste.How it gets done cheaperJudged by eye, and most of the time somebody gets away with it.Priming
06/13How we do itThe primer that suits this substrate and no other.How it gets done cheaperSkipped. Nobody ever sees it again.
What customers say.
In their own words.
Good service, lovely people. Always reply quickly and very professional. Really pleased with the whole crew!
Kerry B.Straight away you could tell they knew what they were doing. Turned up when they said, worked carefully, and when extra bits came up they dealt with them and suggested fixes themselves rather than waiting to be asked. Very happy with both the bathroom and the cloakroom.
Ed W.We had the main bathroom and the downstairs loo done. From the first visit to the last day it was properly organised and someone always told us what was happening next. The whole thing went quicker than we expected and the finish is excellent. What I appreciated most was that when we changed our minds about the shower tray halfway through, nobody sighed at us, they just worked out how to do it. Small snags at the end were sorted without us having to chase. Would use them again without hesitating.
Helen M.
A good guarantee stays in the drawer.
A good guarantee is one you never use. By the time you need it, something has already gone wrong.
- Guarantee
- 5yearson installation and fitting. One year on grouting and sealant.
- Service
- 48hoursA separate service team at your door.
- The process
- 13Stages, from strip-out to handover.
- Insured
- Contractors all-risks and installation coverFor damage during the works.
What it costs, and what stands behind it.
You supply the sanitaryware yourself or it runs through us. What you pay us for is the building.
-£5,000on the quote
Five thousand cheaper
We quoted £11,000. They went with a sole trader at £6,000. Three months later there was no working shower.
-15 cmof room
Six layers of tile on tile
One bathroom had six layers of tile laid over each other. Every layer cost floor space nobody got back.
~£1,800in plumbing alone
Moving a soil stack
Moving a WC half a metre means touching the soil stack. That costs more than the toilet does.
CARinsured, every job
Who pays when it goes wrong
A proper firm carries contractors all-risks cover. Uninsured damage comes out of your pocket.
The things you only want once you have seen them.
Small options that change how a bathroom feels every day.

Recess set into the wall
A shelf formed in the wall itself and tiled like the rest of it. Nothing to come loose.

Lit mirror
Light around the mirror instead of a fitting above it.

Linear drain in the floor
A single channel instead of a centre gully. The fall runs one way only.
We come and look before a single tile comes off.
At your house or online, your choice. We go through all of it: the floor, the grout, the sealant, the falls, the waste. After that you know exactly what is going on and what will work in your room.
The bathroom survey normally costs
£169
We cover it.
What you get
- a written report of everything we find
- a quote for your room, with everything in it
- an honest answer. If you have got years left in it, we will just tell you that
Questions everyone asks.
What does a bathroom cost?
It depends on what is behind your walls, which is the honest answer and the reason we look before quoting. The costs page shows how to build the figure up yourself so you can price any quote you are holding.
Where do I wash while the bathroom is out?
Most people use a cloakroom or a neighbour for the two to three weeks. We tell you at the survey exactly which days the water is off rather than leaving you to find out.
How do I know my bathroom was waterproofed properly?
You cannot see it once it is tiled, which is the problem. The self-checks on this page are the closest you get without opening anything up.
How long does a bathroom renovation take?
Two to three weeks. That is drying time, not slowness. Anyone promising it inside a week is compressing stage eight.
What guarantee do I get?
Five years on installation and fitting, one year on grouting and sealant, in writing. The market gives one to three years and sometimes nothing at all.
Is it better at my house or online?
At your house, every time. The whole value of the survey is somebody looking at the thing, and nobody can assess a substrate through a phone screen.
Am I committed to anything?
No. You get the report either way and you can take it to anyone. That is the point of it.
What if there is nothing wrong?
Then that is what the report says, and you have a written record that your room is sound. That is a perfectly good outcome.
Is your question not here? Ask it here and you will have an answer within 24 hours.
Not ready to book yet?
A reply within 24 hours. No obligation, just a clear answer on what is needed and what it costs.


