Rated highly by homeownersRated highly by homeowners across Harrogate

We build bathrooms that hold up.

The difference is never in the tiles, it is in what happens underneath. We visit you in person first, and only then write a quote.

  • five yearsguarantee on installation and fitting
  • one total pricestrip-out, materials, labour and waste
  • we look firstand quote after

The bathroom survey normally costs

£169

We cover it.

Book a bathroom survey

We come and look, you decide after.

See our projects

Work we are proud of.

Wide view of a bath and walk-in shower with timber-effect flooring
  • timber wall
  • bath
  • walk-in shower
Bath and walk-in shower in one room, with a timber wall opposite.
Two natural stone basins with copper taps on a timber shelf
  • copper tap
  • stone basin
Two natural stone basins on a timber top, with copper taps.
Herringbone tiling in green with a dark stone basin and matt black tap
  • herringbone
  • oval mirror
Green herringbone tiles to the ceiling, with an oval mirror.
Marble-effect wall with a mosaic band above a wall-hung basin
  • marble effect
  • mosaic band
Marble effect on the wall, broken by a single band of mosaic.
Vanity unit in black with two round dark stone basins, black wall-mounted taps and a wide lit mirror with recesses beside it
  • wall-mounted taps
  • stone basin
Two round basins in dark natural stone, with wall-mounted taps and recesses.
Freestanding bath beside a window with brass taps and a tiled surround
  • brass taps
  • oval mirror
Freestanding bath by the window, with brass taps and an oval mirror.
Long vanity unit beneath a full mirrored wall with integrated lighting
  • long vanity unit
  • mirrored wall
A long vanity unit across the full wall, with a lit mirrored wall above it.
Shower wall in large dark marble-effect tiles with a lit recess, black concealed valves and the edge of a bath
  • lit recess
  • concealed valves
Dark marble effect in the shower, with concealed valves and a lit recess.
Cloakroom in marble-effect tile with warm veining and a compact corner basin
  • warm veining
  • lit grout lines
Marble effect with warm veining, and grout lines that pick up the light.
Bathroom with a round lit mirror against a mosaic wall and two stone basins
  • mosaic wall
  • stone basins
A round lit mirror against a mosaic wall, with two stone basins.
Freestanding bath on timber-effect flooring with a round mirror behind
  • round mirror
  • timber vanity unit
  • freestanding bath
A freestanding bath on timber-effect flooring, with a round mirror behind it.
Double basin vanity with a bath along the opposite wall
  • lit mirror
  • double basin
  • bath along the wall
A double basin vanity, with the bath along the opposite wall.
Stone basin with a brass wall tap beside a black framed glass screen
  • black framed glass screen
  • brass tap
  • natural stone
A stone basin with a brass wall tap, beside a black framed glass screen.
Bath and wall-hung WC separated by a black framed glass screen
  • black framed glass screen
  • built-in bath
  • wall-hung WC
A bath and a wall-hung WC, separated by a black framed glass screen.
Twin oval mirrors above a double vanity with brass taps
  • two oval mirrors
  • brass taps
  • vanity unit
Twin oval mirrors above a double vanity with brass taps.
Walk-in shower with a tiled recess and planting alongside
  • black recess
  • towel radiator
  • long trough basin
A walk-in shower with a tiled recess and planting alongside.

How it works with us.
And that is how it should work.

  • Bathroom with a large round lit mirror, a wall-hung oak vanity unit with two basins and a freestanding bath

    Take stock first. Then a clear price.

    We come out before anything goes on paper. A quote without looking is a guess, and you are the one who pays for it.

  • Cloakroom with an oval mirror, marble-effect walls and a wall-hung WC

    Our own fitters no agency cover

    The same people who have worked together for years. They know what the last stage left behind, because they were standing there.

  • Bathroom with a freestanding bath under a long window, a wall-hung WC and a white towel radiator

    One project lead from strip-out to handover

    Who checks every stage before the next one goes on top of it.

one crewplumbing, electrics, waterproofing and tiling
five yearsguarantee on installation and fitting
one total pricestrip-out, materials, labour and waste
we look firstand quote after

This is what we can help with.

  • Wide view of black marble-effect tiling against timber-effect flooring

    Bathroom renovation

    From strip-out to handover. One settled team, one point of contact, and the planning and costs clear before we start.

    • Strip-out and removal
    • Assessing and repairing the substrate
    • Pipework and electrics
  • Cloakroom in stone-effect tile with a wall-hung basin

    Cloakroom renovation

    The smallest room in the house, and the one where poor work shows up fastest and closest.

    • Strip-out and removal
    • Pipework and the soil connection
    • Waterproofing and tiling
  • Oval mirror above a black wall-hung vanity unit

    Sanitaryware and tiling

    Supply it yourself or let it run through us. Either way it has to fit and work.

    • Checking what you have chosen actually fits
    • Tile setting out
    • Fitting

Before and after.

BeforeBathroom before the work, stripped back to the original layout
AfterThe same bathroom after the work, with a walk-in shower and new vanity

Taken over after the work had stalled.

What we found

  • Left half stripped, substrate exposed
  • No record of what had already been done

What we did

  • Mapped the existing situation, repaired the substrate
  • Pipework and wiring pressure tested before anything closed up
  • Falls measured, not guessed
  • Waterproof layer with sealing tape in every corner
BeforeCloakroom before the work, with dated tiling and a pedestal basin
AfterThe same cloakroom after the work, with a wall-hung basin and new tiling

Cloakroom, from dated to plain.

What we found

  • White tiles with a patterned border
  • Old pan and basin
  • Exposed pipework

What we did

  • Large light-format tiles
  • Wall-hung black pan, black basin
  • Wall-mounted tap and recesses set into the tiling

A bathroom is made of many parts.
You only ever see one of them.

The grout does not stop water. The work underneath does.

Under the tiles is the work that decides whether your bathroom stays good-looking and watertight for years. Once it is all closed up, you cannot reach any of it.

Pick a part to see what goes wrong there.

Six moments where it goes wrong.

None of these choices is visible once the tiles are on.

  • Strip-out

    01/13
    How we do itEverything out, back to bare substrate.
    How it gets done cheaperTiles over tiles. You will not see the difference.
  • Assess

    02/13
    How we do itLooking at what is there before you sign.
    How it gets done cheaperFinding it once the job is open. That is where extras come from.
  • Repair

    03/13
    How we do itLevelling to the right depth, with the right compound.
    How it gets done cheaperBurying the difference under extra adhesive.
  • Pipework

    04/13
    How we do itNew pipework and a pressure test before anything covers it.
    How it gets done cheaperLeaving the old in. No pressure test.
  • Falls

    05/13
    How we do itMeasured. One to two centimetres per metre, towards the waste.
    How it gets done cheaperJudged by eye, and most of the time somebody gets away with it.
  • Priming

    06/13
    How we do itThe primer that suits this substrate and no other.
    How it gets done cheaperSkipped. Nobody ever sees it again.
one crewplumbing, electrics, waterproofing and tiling
five yearsguarantee on installation and fitting
one total pricestrip-out, materials, labour and waste
we look firstand quote after

What customers say.
In their own words.

  • Good service, lovely people. Always reply quickly and very professional. Really pleased with the whole crew!
    Kerry B.
  • Straight away you could tell they knew what they were doing. Turned up when they said, worked carefully, and when extra bits came up they dealt with them and suggested fixes themselves rather than waiting to be asked. Very happy with both the bathroom and the cloakroom.
    Ed W.
  • We had the main bathroom and the downstairs loo done. From the first visit to the last day it was properly organised and someone always told us what was happening next. The whole thing went quicker than we expected and the finish is excellent. What I appreciated most was that when we changed our minds about the shower tray halfway through, nobody sighed at us, they just worked out how to do it. Small snags at the end were sorted without us having to chase. Would use them again without hesitating.
    Helen M.

A good guarantee stays in the drawer.

A good guarantee is one you never use. By the time you need it, something has already gone wrong.

Guarantee
5yearson installation and fitting. One year on grouting and sealant.
Service
48hoursA separate service team at your door.
The process
13Stages, from strip-out to handover.
Insured
Contractors all-risks and installation coverFor damage during the works.

What it costs, and what stands behind it.

You supply the sanitaryware yourself or it runs through us. What you pay us for is the building.

  • -£5,000on the quote

    Five thousand cheaper

    We quoted £11,000. They went with a sole trader at £6,000. Three months later there was no working shower.

  • -15 cmof room

    Six layers of tile on tile

    One bathroom had six layers of tile laid over each other. Every layer cost floor space nobody got back.

  • ~£1,800in plumbing alone

    Moving a soil stack

    Moving a WC half a metre means touching the soil stack. That costs more than the toilet does.

  • CARinsured, every job

    Who pays when it goes wrong

    A proper firm carries contractors all-risks cover. Uninsured damage comes out of your pocket.

The things you only want once you have seen them.

Small options that change how a bathroom feels every day.

  • A tiled recess in the shower wall with a brass rainfall head in front of it

    Recess set into the wall

    A shelf formed in the wall itself and tiled like the rest of it. Nothing to come loose.

  • A lit round mirror glowing against a dark tiled wall

    Lit mirror

    Light around the mirror instead of a fitting above it.

  • A linear drain set into the floor of a walk-in shower with green natural stone tiles

    Linear drain in the floor

    A single channel instead of a centre gully. The fall runs one way only.

We come and look before a single tile comes off.

At your house or online, your choice. We go through all of it: the floor, the grout, the sealant, the falls, the waste. After that you know exactly what is going on and what will work in your room.

The bathroom survey normally costs

£169

We cover it.

What you get

  • a written report of everything we find
  • a quote for your room, with everything in it
  • an honest answer. If you have got years left in it, we will just tell you that

Questions everyone asks.

What does a bathroom cost?

It depends on what is behind your walls, which is the honest answer and the reason we look before quoting. The costs page shows how to build the figure up yourself so you can price any quote you are holding.

Where do I wash while the bathroom is out?

Most people use a cloakroom or a neighbour for the two to three weeks. We tell you at the survey exactly which days the water is off rather than leaving you to find out.

How do I know my bathroom was waterproofed properly?

You cannot see it once it is tiled, which is the problem. The self-checks on this page are the closest you get without opening anything up.

How long does a bathroom renovation take?

Two to three weeks. That is drying time, not slowness. Anyone promising it inside a week is compressing stage eight.

What guarantee do I get?

Five years on installation and fitting, one year on grouting and sealant, in writing. The market gives one to three years and sometimes nothing at all.

Is it better at my house or online?

At your house, every time. The whole value of the survey is somebody looking at the thing, and nobody can assess a substrate through a phone screen.

Am I committed to anything?

No. You get the report either way and you can take it to anyone. That is the point of it.

What if there is nothing wrong?

Then that is what the report says, and you have a written record that your room is sound. That is a perfectly good outcome.

Is your question not here? Ask it here and you will have an answer within 24 hours.