We come and look before a single tile comes off.
A quote given without anyone looking is not a quote. It is a guess.
The bathroom survey normally costs
£169
We cover it.
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- timber wall
- bath
- walk-in shower
This is why we look first.
Two bathrooms we took over. In both, nobody knew any more what was underneath.


Taken over after the work had stalled.
What we found
- Left half stripped, substrate exposed
- No record of what had already been done
What we did
- Mapped the existing situation, repaired the substrate
- Pipework and wiring pressure tested before anything closed up
- Falls measured, not guessed
- Waterproof layer with sealing tape in every corner


Cloakroom, from dated to plain.
What we found
- White tiles with a patterned border
- Old pan and basin
- Exposed pipework
What we did
- Large light-format tiles
- Wall-hung black pan, black basin
- Wall-mounted tap and recesses set into the tiling
What we look at in your bathroom.
Five things we check, and all of them sit under the tiles. Below you can see where.
- the floorIs it flat, dry and strong enough to build on?
- moistureIs it in the grout, behind the sealant, or in the walls themselves?
- the fallsDoes the water genuinely run to the waste?
- the pipeworkWhat is down there, and how much of it is still worth keeping?
- the roomWhat will actually fit and work in your bathroom?
With that report in your hand you can compare anyone. Us included.
What customers say.
In their own words.
Good service, lovely people. Always reply quickly and very professional. Really pleased with the whole crew!
Kerry B.Straight away you could tell they knew what they were doing. Turned up when they said, worked carefully, and when extra bits came up they dealt with them and suggested fixes themselves rather than waiting to be asked. Very happy with both the bathroom and the cloakroom.
Ed W.We had the main bathroom and the downstairs loo done. From the first visit to the last day it was properly organised and someone always told us what was happening next. The whole thing went quicker than we expected and the finish is excellent. What I appreciated most was that when we changed our minds about the shower tray halfway through, nobody sighed at us, they just worked out how to do it. Small snags at the end were sorted without us having to chase. Would use them again without hesitating.
Helen M.
How the bathroom survey works.
Three steps, an hour at your house or online, and then a report you can compare anyone against.
- 01
You book the survey
At your house or online. You choose.
- 02
We go through everything
Together, and we explain what we see.
- 03
You get the report
With a quote. Then you decide.
This is what we check, and what ends up in your report.
what we check
- 01the floor
- 02moisture
- 03the falls
- 04the pipework
- 05the room

- sash window
- wall-hung WC
- freestanding bath

- brass rainfall head
- tiled recess

- concealed valve
- natural stone tiles
Know what is under your tiles before you choose.
At your house or online, your choice. We go through all of it: the floor, the grout, the sealant, the falls, the waste. After that you know exactly what is going on and what will work in your room.
The bathroom survey normally costs
£169
We cover it.
What you get
- a written report of everything we find
- a quote for your room, with everything in it
- an honest answer. If you have got years left in it, we will just tell you that
Questions everyone asks.
What does a bathroom cost?
It depends on what is behind your walls, which is the honest answer and the reason we look before quoting. The costs page shows how to build the figure up yourself so you can price any quote you are holding.
Where do I wash while the bathroom is out?
Most people use a cloakroom or a neighbour for the two to three weeks. We tell you at the survey exactly which days the water is off rather than leaving you to find out.
How do I know my bathroom was waterproofed properly?
You cannot see it once it is tiled, which is the problem. The self-checks on this page are the closest you get without opening anything up.
How long does a bathroom renovation take?
Two to three weeks. That is drying time, not slowness. Anyone promising it inside a week is compressing stage eight.
What guarantee do I get?
Five years on installation and fitting, one year on grouting and sealant, in writing. The market gives one to three years and sometimes nothing at all.
Is it better at my house or online?
At your house, every time. The whole value of the survey is somebody looking at the thing, and nobody can assess a substrate through a phone screen.
Am I committed to anything?
No. You get the report either way and you can take it to anyone. That is the point of it.
What if there is nothing wrong?
Then that is what the report says, and you have a written record that your room is sound. That is a perfectly good outcome.
Is your question not here? Ask it here and you will have an answer within 24 hours.
Not ready to book yet?
A reply within 24 hours. No obligation, just a clear answer on what is needed and what it costs.